Knowledge of Operation and Maintenance Contracts Management and Supervision
Place: London , Istanbul , Kuwait ,Amman
May 15 - May 19\ 2022 : Amaan
May 15 - May 19\ 2022 : London
Oct 10—Oct 14 \ 2022 : Istanbul
Oct 10—Oct 14 \ 2022 :Kuwait
Introduction
Due to the significant growth of the construction industry, many buildings, infrastructure and other types of projects have been constructed and completed to improve the quality of human living. The completion of such projects opens new crucial windows of problems for some and opportunities for others. Problems have been reported on the lack of knowledge and skills to properly execute the maintenance and operation contracts of these multi-million dollars
facilities. The knowledge in coordinating and overseeing a safe, secure, and environmentally sound operations and maintenance of these assets in a cost effective manner is vital in the long-term preservation of the asset value. Smooth operation and maintenance services would ensure that the facilities are operated and maintained to maximize their usage economically and for pleasant use by occupants.
This 5-day course which is conducted in English, is delivered in 5 separate modules to provide an understanding of the concept of operations and maintenance and the efficient management of
related contracts. The course has been divided into the following sections: Decision Making and Thinking Theory, Overview of Asset and Facility Management, Theory and Concept, Facilities Management, Facilities Planning and Design and Operations Management Implementation
Presented by some of industry's leading academics cum specialists and consultants, the topics will be both challenging and practical. This program offers an opportunity to improve knowledge and skills of those who are responsible in managing and supervising the operations and management contracts and for those who desires an uninterrupted service to clients and users of facilities. All these targets will be achieved as participants are exposed to the experiences and knowledge of speakers who have been in this business for more than a decade, Preparation and review of operation and maintenance contracts.
Objectives
By the end of the course, participants will be able to:
Ü Project Directors, Construction Managers and Facility Managers
Ü Project Managers, Senior Managers and Quantity Surveyors
Ü Managers and Technical personnel working in Consultants, Contractors and Suppliers organizations
Ü Plant and Building Supervisors and Managers
Ü Policy makers responsible for development and implementing national sustainable development strategies, and
Ü Researchers and academics involved in the construction and building industries
Who Should Attend?
Ü Project Directors, Construction Managers and Facility Managers
Ü Project Managers, Senior Managers and Quantity Surveyors
Ü Managers and Technical personnel working in Consultants, Contractors and Suppliers organizations
Ü Plant and Building Supervisors and Managers
Ü Policy makers responsible for development and implementing national sustainable development strategies, and Researchers and academics involved in the construction and building industries.
Ü Employees and representatives of contracts.
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 30% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:
Introduction, Survey, and Definitions for Best-Practice Service Contract
Ü Introduction
Ü Survey and Definitions
Ü What Is Operation and Maintenance?
Ü What Are the Various Types of Service Contracts?
Ü Who Are the Providers?
Ü Obtaining a Best-Practice O&M Service Contract
DAY 2:
Initiation and Planning of a Best-Practice O & M Service Contract
Ü Developing the Structure
Ü Developing Objectiveness
Ü Measurable Objectives
Ü Screening the Contractors
Ü Obtaining Bids and Selecting a Contractor
Ü Obtain Management Support
Ü What to Include in a Best-Practice Service Contract
DAY 3 :
Problem Solving-Decision Making and Thinking Theory
Ü What Should A Best-Practice Service Contract Cost?
Ü Documenting, Tracking, and Reporting Requirements
Ü The Facility O&M Service Plan
Ü Adding the “O” to an O&M Service Contract
Ü Calibration Requirements
Ü Certifications and Safety Requirements
Ü Contract Cancellation, Protocols, and General Considerations
Ü Measuring the Quality of Your O&M Program
DAY 4 :
Implementation of a Best-Practice O & M Service Contract
Ü Selling O&M to Management
Ü Program Implementation
Ü Program Persistence
Ü O&M Contracting
Ü O&M Contract Types
Ü Contract Incentives
DAY 5 :
Monitoring and Controlling of a Best-Practice O & M Service Contract
Ü O&M Needs for Verified and Persistent Savings
Ü Determination and Verification of O&M Savings
Ü Tips for Managing and Overseeing a Best-Practice Service Contract
Ü 1. Communication
Ü 2. Documentation and Review
Ü 3. Spot Checks
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
5.250 USD $
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session