Highly Productive and Effective Office Administrator )
September 04 – September 08 \ 2022: Kuwait
September 18 – September 22 \ 2022 : Kuwait
October 02 – October 06 \ 2022 : Kuwait
October 16 – October 20 \ 2022 : Kuwait
October 30 – November 03 \ 2022 : Kuwait
November 06 – November 10 \ 2022 : Kuwait
Introduction
The most important job responsibility for a highly productive and effective office administrator is to ensure the efficient operation of all linked departments within the business. Your position and title role requires you to keep processes moving smoothly.
The IACT course in Administrating an office can drag you into multiple priorities and you are still anticipated to perform at your best levels of efficiency. Morden office management requires administrators to be highly skilled as multi-tasking experts by involving in multiple office tasks and projects parallelly.
You are required to master the skills to be highly organised, communicate with excellence, and be a quick problem solver of challenging situations. Every productive organisation runs on great and efficient office administrators. The accomplishment of every blossoming enterprise is exceptional office administrators.
Objectives
Þ Recognize priorities and manage with multi-tasking responsibilities
Þ Build plans for decision-making and problem-solving required for an office
Þ Discover how to manage emotions during hectic situations
Þ Understand the importance of networking and collaboration
Þ Understand techniques to handle people behaviors
Þ Reason critically as a problem solver
Þ Become a knowledgeable and persuasive Communicator
Þ Ensure project timelines are achieved
Þ Develop action plans to complete tasks more efficiently
Þ Understand techniques of Planning, Coordinating and Controlling
Þ Develop connections through the organisational structure
Þ Develop a customer-centric work attitude and mindset
Þ Effectively use office applications and technology
Þ Understand Priority Management
Þ Discover ways to make smarter decisions
Þ Comprehend Emotional Intelligence and its principles at work
WHO SHOULD ATTEND?
Þ Office Managers ,Executive Assistants
Þ Supervisors , Administrators , Personal Assistants , Business Support Staff , Office Supervisors
Þ Management Secretaries , Department Co-Ordinator's
Þ HR and Finance professionals
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 30% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:
Being an Effective Administrator
Þ Organizing the Organization Processes
Þ Competencies to be an Effective Administrator
Þ Characterizing your job role and its value
Þ Managing Processes and People
Þ Work Management: Best Practices
Þ Inter-Departmental Management Skills
Þ Skills to be a Productive Administrator
DAY 2:
Effective Office Management Framework
Þ Office administrator: Tips and Techniques
Þ Robust work process flow: Tips and Techniques
Þ Streamlining office tasks
Þ Creating schedules and To-Do Lists
Þ Effective use of Outlook, schedulers, planners
Þ Ideal office management system
Þ Framework for an ideal Office Management
Þ Tools to enhance office productivity
DAY 3:
Developing into a Productive Administrator
Þ Creating significance and recognition for the position
Þ Being assertive and upholding the right balance
Þ Successful Negotiator and Influencer
Þ Developing business connections
Þ Increasing credibility and recognition
Þ Managing working relationships at all levels
Þ Controlling and Prioritising Assignments
Þ Conflict Management skills
Þ Office Effectiveness and Performance Measurement
Þ Measuring and Evaluating work processes
Þ Challenging and Inspiring others to meet work goals
Þ Re-evaluating and Reshaping Office Processes
DAY 4 :
Effective Administrator Competencies
Þ Mind Mapping Techniques
Þ Project Management techniques
Þ Event Planning and Management Skills
Þ Problem-solving Decision-Making Instruments
Þ Establishing SMART Objectives
Þ Effective Delegation
Þ Working with multiple managers and task priorities
Þ Managing paperwork and Digitalization
Þ Records Management Systems
Þ Personality types and People Management
Þ Developing effective managerial communications
Þ Office and Business Management Strategies
Þ Office expenditures and budgets
DAY 5 :
Office Technology for Administrators
Þ Mandatory Office Applications
Þ Office Layout, Health & Safety
Þ Drafting and understanding business documents
Þ Office Policies and Procedures
Þ Office Compliance and Audits
Þ Using technology and social networks
Þ Latest technology in modern-day offices
Þ Interpersonal Skills Development
Þ Influencing and drawing attention
Þ Emotional Intelligence and Stress Management
Þ Principles of emotional intelligence
Þ Dealing With Interrupters
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
4,250 USD$
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session