Root Cause Analysis (RCA) - Drainage
September 04 – September 08 \ 2022 : Amman
October 02 - October 06 \ 2022 : Kuwait
Introduction
Upon completion of Root Cause Analysis for drainage course, the learner will be able to use a step by step approach to apply Root Cause Analysis in the failure of sewage system and analysis ways for treat the defect in the drainage , know what methods to use at each step and avoid common pitfalls. The learner will be able to set the objective for the intended RCA to be conducted, gather all required information and determine the depth of investigation required.
This IACT training course will highlight:
Þ The RCA principles, methods, concepts, templates and process – Event Mapping, Problem Analysis and the Human Factor Analysis in drainage system
Þ Classic issues and pitfalls in problem solving and decision making in sewage system
Þ The use of visualized information
Þ The basics of Decision making, Implementation (IRA) and Observation, to complete the circle of continuous improvement
Þ Communication skills and insight in thinking and behavioral preferences
Þ Effective application and implementation of these methods in daily practice in sewage system
Objectives
Participants attending the training seminar will:
Þ Know and understand the RCA and related methods in use in sewage system
Þ Organize a RCA session in relation with the in sewage system
Þ Start a RCA and to escalate the process if needed
Þ Use the templates, tools and software in sewage system
Þ Do systematic questioning, gathering data and judge information
Þ Present the results of a RCA (drainage system)
Who Should Attend?
All professionals involved in managing or participating in Asset Management and sewage (drainage system) Public Infrastructure Management processes, incl. all staff in the Asset Management & Maintenance department, Utilities Management, Building Maintenance, IT and Operations
The field of Maintenance, Operations or SHE / quality as a facilitator or team leader
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 30% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:
Introduction and Objectives
Þ Why root causes are important in sewage system
Þ Exploring the need for further analysis of problems in sewage system
Þ Identifying/Defining Problems in sewage system
Þ The need for data
Þ Collecting data for problem solving
Þ Identifying/Defining Problems in sewage system
Þ Identifying problems for analysis
Þ Video and discussion - "Spiral To Disaster"
Þ Analysing Data for Root Cause
Þ Identifying contributing events (brainstorming)
Þ Event charting (drainage system)
DAY 2 :
Analysing Data for Root Cause (drainage system)
Þ Fault Tree Analysis (drainage system)
Þ Performing change analysis (drainage system)
Þ Creating causal factor charts
Þ Identifying Root Causes
Þ Pareto Analysis and Ishikawa (fishbone) diagrams
Þ The 5 Whys technique
Þ Workshop - applying the 5 Whys technique
Þ Facilitation (drainage system)
Þ Human error (drainage system)
Þ RCA software
Þ Video and discussion - "The Unflyable Plane"
DAY 3 :
Root Cause Analysis Programs in sewage system
Ü Guidelines on conducting individual analyses
Ü Resolving recommendations in sewage system
Ü Trending analysis results (plotting a timeline)
Ü Creating a Root Cause Analysis Program
Ü Integrating root cause analysis with other programs
Ü Workshop - Creating a root cause analysis program
Ü Session Three: Wash up
DAY 4:
RCA Exercises and Communication Skills in sewage system
Þ Theory on the Communication Process
Þ Theory: RCA Connection to Communication
Þ Theory: RCA ‘Light to Apply on the Fly’
Þ Skill: RCA under Pressure or in Information Transfers
DAY 5 :
Risk Analysis, Decision Making and Implementation Issues
Theory: Risk Analysis and Basis FMECA
Exercise in Risk Analysis and Implementation of the RCA Role
Exercise: Understanding Distinctive Perspectives on the Results (Exercise De Bono)
Theory on Implementation and Observation of the Use of RCA
Integration Exercise
Celebrate Success
Evaluation and Closure of Training
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: 3.750USD$
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session