Certificate in Competency Development and Implementation

Certificate in Competency Development and Implementation


About Course 

Turning the human resources practice in an organization into a systematic approach based on factual observations and numbers is how the HR profession will go to the next level. Providing line managers and the organization with HR solutions based on competencies will help HR professionals play a strategic partnership role in their organizations. Join us and learn about competencies, and how you can implement this wonderful concept in your HR department and in all of your HR practices. This course will teach you about competencies in an easy and rational approach that will make you feel confident about this important topic.


  • Explain the basic principles and major elements of compensation
  • Apply the various processes in compensation: job analysis, job descriptions and job evaluation
  • Explain what constitutes a sound and effective compensation and benefits program
  • Design a salary structure and related policies
  • Describe the basic compensation survey process
  • Managing compensation: an overview
    • Compensation objectives
    • Components and factors affecting compensation
    • Effective compensation management system
  • Job analysis and job descriptions
    • Practical applications
    • The need for job descriptions
    • Principal approaches to job analysis
    • Carrying out the job analysis process
    • Conducting a proper job analysis interview
    • The main components of a  job description
    • Writing job descriptions
  • Job evaluation
    • Defining 'job evaluation'
    • Job evaluation methods
    • The system explained
    • The Hay system: an overview
    • Job evaluation guidelines
    • Sources of error
    • Practical job evaluation application
  • Compensation systems
    • Main compensation policies
    • Factors affecting pay levels
    • Paying for competence
    • Basic salary structures
    • Salary structure design
    • The right number of grades
    • Spread and progression
    • Building a salary structure
  • Allowances and Benefits
    • Purpose of allowances
    • Nature of work allowances
    • Non nature of work allowances
    • Regional practices
    • Definition and purpose of benefits
    • Categories of benefits
    • Regional practices
    • Managing an effective benefits program
    • Main features of a long term benefit plan
    • Conducting a benefits package assessment
    • Allowances as part of total pay
    • Understanding benefits
  • Introduction to compensation surveys
    • Purpose of surveys
    • Designing and carrying out a compensation survey
    • Compensation survey reports

Course Methodology

Presenting, analyzing and developing modules are some of the methods used in this course. Without discounting the importance of the small daily lecture, a lot more focus is given to practical applications and game based activities.

Target Competencies

  • Relating and networking
  • Persuading and influencing
  • Analytical thinking
  • Applying expertise and technology
  • Following instructions and procedures
  • Planning and organizing


Day 1 

  • Human Resources Management (HRM)
    • Definitions and objectives of HRM
    • The main functions in HR
    • Examples of HR organization charts
    • Recruitment and selection cycle
    • Training and development cycle
    • Performance management cycle
    • Compensation and benefits cycle

Day 2 

  • Competencies: history and definitions
    • History of competencies
    • Origins and definitions
    • Components of competencies   
    • Differences between knowledge, skills and competencies   
    • The iceberg model
    • Day 3 
      • Competence versus competency
  • Competency frameworks and models
    • Types of competencies
    • Standard levels of competence
    • The use of behavioral indicators
      • Behavioral versus performance indicators
      • Level customization of behavioral indicators
    • Competency job profiles versus job descriptions
    • Competency job profiles and personal profiles
    • Competency gap analysis
  • Competency analysis
  • Day 4  
    • Extracting competencies from strategic plans
    • Introduction to HR strategies
    • Day 5  
      • Vision and mission statements
    • Critical success factors
      • Key result areas 
        • Core competencies
        • Core values


A Certificate of Completion will be issued to those who attend & successfully complete the programme.


  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch


 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: