Human Resourses Administration Skills

 

ABOUT COURSE

HR administrators and officers are constantly requested to expand their existing knowledge and skill set. This course has been developed to enrich the HR professional's knowledge in the areas of organizational structures, organizational systems, HR reporting, legal documentation and employee policies. In addition the course provides an extensive body of knowledge on the competencies required for successful HR administrators.

Objectives

By the end of the course, participants will be able to:

  • Identify the role of HR administrators within the HR structure of their organization
  • List and develop competencies required for successful HR administrators
  • Distinguish between various types of organizational structures and develop structures using Microsoft Visio
  • Describe the core functions of HR systems and determine business requirements for their organization’s HR system
  • Develop HR reports using different types of graphs and templates
  • Select legal documents required to collect and maintain for employees.
  • Create their organization’s employee handbook

Target Audience

HR administrators and officers who wish to develop their knowledge and improve their HR administration skills.

Target Competencies

  • Deciding and initiating action
  • Relating and networking
  • Applying expertise and technology
  • Following instructions and procedures
  • Planning and organizing
  • Achieving goals and objectives

Outline

  • The HR administrator in organizations
    • Major roles and responsibilities of HR administrators
    • A look at the HR administrator’s job description
    • The HR administrator’s position within the HR department
    • Professional qualifications as a competitive advantage
    • Competencies of successful administrators
    • Technical competencies
    • Behavioral competencies
    • Assessing and developing your competencies
    • The evolving role of the HR administrator
    • Certifications for administrators
  • Introduction to organizational structures
    • Definition and purpose
    • Types of organizational structures
    • Advantages and disadvantages of various structures
    • Examples of structures for a number of organizations
    • Tools used to draw organizational structures
    • Workshop: using Microsoft Visio in drawing organizational structures
  • Working with Human Resources Information Systems (HRIS)
    • The evolution of HRIS
    • Functions and features of HR systems
    • Determining business requirements
    • Developing assessment criteria to be used for evaluating different systems
    • Assessing and evaluating existing HR systems
    • Workshop: live demonstration and practice using an HRIS
  • HR measurements and reporting
    • Research terms and techniques
    • Frequently used HR metrics
    • Calculating HR metrics
      • Recruitment metrics
      • Retention metrics
      • Compensation and Benefits metrics
      • Training and development metrics
    • Reporting methods and examples: charts and graphs
    • Workshop: developing HR reports using bar charts, pie charts and line charts
  • Employee documentation and record keeping
    • Purpose and objective of record keeping
    • Employee files: legal documents to maintain
    • Developing an orientation package: documents to provide to new hires
    • Policies, procedures and work rules
    • Developing an organization’s employee handbook
      • Purpose of the handbook
      • Sections of the handbook
      • the process of developing handbook
      • Workshop: draft of employee handbook

Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total
tuition hours:-
• 30% Lectures, Concepts, Role Play
• 30% Workshops & Work Presentations, Techniques
• 20% Based on Case Studies & Practical Exercises
• 20% Videos, Software & General Discussions

Certificates

A Certificate of Completion will be issued to those who attend & successfully complete the programme.

Schedule

  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch

 Fees

 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: