Operational Management in Global Organisations

Competency Description: As a manager you need to appreciate the different demands of operational management in a global structure.

Key behaviours

  • Managing an effective international data system
  • Deciding development speed and direction
  • Dealing with complexity, choice and uncertainty
  • Coordinating operations across boundaries
  • Designing effective communication/information systems

Topics to be covered

  • Coordinating and controlling a global business
  • Managing the first stages of globalisation
  • Case study or case example 4
  • Managing the final stages of globalisation
  • Taking a global organisation forward for the longer term
  • Case study or case example 5

Structural Design and Management in a Global Organisation

Competency Description: As a manager you need to be able to design effective transnational systems and prepare your teams for cross-regional working.

Key behaviours

  • Designing a rapid-response organisation structure
  • Developing people for the new business reality
  • Creating effective transnational communication systems
  • Reinforcing skills in internal and external collaboration
  • Balancing and aligning the “hard” and “soft” skills that are required

Topics to be covered

  • The relevance of organisational agility and alignment
  • Human resource development in a global operation
  • Communications - the key to effective global performance
  • Collaboration and alliances - the emerging organisational form
  • Effective management of dispersed operations
  • Case study or case example 6

Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total
tuition hours:-
• 30% Lectures, Concepts, Role Play
• 30% Workshops & Work Presentations, Techniques
• 20% Based on Case Studies & Practical Exercises
• 20% Videos, Software & General Discussions


A Certificate of Completion will be issued to those who attend & successfully complete the programme.


  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch


 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: