Leadership and Management Skills for Supervisors



This training seminar is designed for all those who have the potential and capabilities of developing into supervisors, team leaders and new managers. Whatever their job title, if they are in-charge of others then they will be helped greatly by this training seminar. 

In this training course, you will learn to:

  • Be effectively and professionally equipped for the major transition from the workforce to a team / leadership role
  • Understand and practice key supervisory / management skills
  • Learn how to motivate and harness your staff potential and abilities
  • Develop objective setting, performance supervision and team communication
  • Enhance your personal empowerment for successful corporate leadership


By the end of the course, participants will be able to:

  • Define supervisory roles and related competencies
  • Apply goal setting and planning in order to actively influence others
  • Organize their time and use delegation as a tool to empower their staff
  • Create an energized and inspired team for better performance
  • Demonstrate coaching techniques to better manage performance
  • Identify staff training needs and create plans to develop others

Who should attend

Supervisors who are responsible for the work of teams, other supervisors, experienced supervisors and those who are being developed for promotion.

Training Methodology

This training seminar will be presented in a highly interactive manner, with a very impactive computer presentation style. Individual and group activities, will intersperse the sessions. Video and role plays situations will highlight the major teaching features.

This interactive training course includes the following training methodologies as a percentage of the total tuition hours:

  • 30% Lectures, Concepts, Role Play
  • 30% Workshops & Work Presentations, Techniques
  • 20% Based on Case Studies & Practical Exercises
  • 20% Videos, Software & General Discussions
  • Pre and Post Test



  • DAY 1  The role of the supervisor
    • Definition of the supervisory role
    • Myths about supervision
    • Traditional functions of supervision
    • A new look at supervisory tasks
    • Supervisor tasks and responsibilities
    • Mintzberg’s ten managerial roles
    • Managerial leadership
    • Competencies for supervisory success
  • DAY 2   Goal setting for peak performance
    • Principles of planning
    • Elements of planning
    • The planning process
    • Strategies for effective goal setting
    • The evidence challenge
    • Setting 'SMART' goals
    • Path goal theory
    • Management by Objectives (MBO)
  • DAY 3  Organizing and delegating effectively
    • Organizing time
    • Setting priorities
    • Prioritizing using the important and urgent matrix
    • Organizing the work of others
    • The 4 'rights' of delegation
    • Delegating for greater productivity
    • Degrees of delegation
  • DAY 4  Leading for results
    • Modifying your leadership style
    • The difference between managers and leaders
    • Leadership and the 4 competencies for success
    • Steps for forming a successful work team
    • Direction and support
    • Situational leadership model
    • The daily checklist for motivating staff
  • Coaching for success
    • The supervisor as a coach
    • Coaching activities
    • The 7 habits of highly successful coaches
    • Conducting performance reviews
    • The performance review cycle
    • Improving your interviewing skills
  • DAY 5  Developing and stretching your people
    • Training versus development
    • Recognizing training needs
    • Translating needs into objectives
    • Writing learning objectives
    • Techniques in developing people


A Certificate of Completion will be issued to those who attend & successfully complete the programme.


  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch



 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: