Managing Multiple Tasks, Priorities and Deadlines– Advanced

City: kuala lumpur
Date: December 23 \2018 - December 27 \2018

 

Introduction

Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. Competition is intense and companies need people who can organise their time effectively, collaborate with others to achieve goals, and who constantly strive to better meet customer and stakeholder needs.

This popular course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.

This course will feature:

  • Managing assigned tasks effectively
  • Evaluating and establishing priorities to meet crucial deadlines
  • Effective planning and project management techniques
  • Task leadership and collaboration skills
  • Influencing and stakeholder management skills

Objectives 

  • Apply the skills necessary to get work completed on time
  • Use effectively, basic project planning tools to plan and schedule work
  • Identify key stakeholders and understand how to gain their support and input
  • Use positive communication & influencing techniques to ensure work is completed on time
  • Appreciate & engage colleagues to gain their commitment and support

Who should attend this Course ?

This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career.

Target Competencies

  • Professionals who wants to learn techniques to work with other colleagues
  • Team leaders, supervisors, section heads and managers
  • Professionals who have an interest in a management position
  • Anyone who wants to become a leader in their work role
  • Project, purchasing, finance & production officers and personnel
  • Technical professionals including those in Maintenance, Engineering & Production
  • Secretaries, clerks, administrative and support staff
  • Anyone who juggles multiple tasks and deadlines

 

Course Methodology

The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.  

This interactive training course includes the following training methodologies as a percentage of the total tuition hours:

  • 30% Lectures, Concepts, Role Play
  • 30% Workshops & Work Presentations, Techniques
  • 20% Based on Case Studies & Practical Exercises
  • 20% Videos, Software & General Discussions
  • Pre and Post Test

Outline 

DAY 1  

Introduction to tasks in a business environment

  • Role of self-management in managing tasks
  • Overview of task management
    • The task PTTR lifecycle 
    • Task management principles
  • Task management and the business environment
  • Organizational perspective on work accomplishment
    • Building value mindset in every task
  • Impact of company strategy on task management
  • Role of organizational structures in getting tasks done

DAY 2 

Importance of planning in task management

  • Managerial functions and tasks
  • Task management skills
  • Dealing with task constraints
  • Goals, objectives and tasks
    • From SMART objectives to SMART tasks
  • Scopes of work and task assignments
  • Identifying and managing task stakeholders
  • Task related risks

DAY 3 

Setting task priorities and deadlines 

  • How we deal with tasks - an assessment
  • Task management and work
  • Planning, scheduling and meeting deadlines
  • Task management and the development of priorities
  • Managing meetings, e-mails, and interruptions
  • ‘To do’ lists and managing priorities
  • Time wasters, procrastination and immediate demands
  • Tasks and automation
  • Task management and stress​

 DAY 4 

Tasks and shared responsibilities

  • Skills needed when assistance is needed
  • The four rights of delegation
  • Working effectively with others
  • Interpersonal skills and task accomplishment
  • Personal work styles and task accomplishment
  • Flexibility and versatility
  • Improving task productivity

DAY 5 

Changing tasks effectively

  • Improving task learning and understanding
  • Communicating changes to task assignments
  • Employee reactions to changes in task assignments
    • The importance of engagement and ownership
  • Overcoming natural resistance to changing tasks
  • Managing changes to tasks effectively
  • Personal plans and self-management

 

Schedule

  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch

 

Fees

 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: