Contract Management for Non-Contract Professionals

Contract Management for Non-Contract Professionals


By the end of the course, participants will be able to:

  • Identify the major skills that are critical for contract professionals
  • Develop project plans to manage contracts and deal with deviations effectively
  • Outline the key risks that can affect the contract and determine the appropriate responses for the identified risks
  • Develop criteria for monitoring and controlling contractors’ performances and identify effective Key Performance Indicators (KPIs) for these criteria
  • Demonstrate the importance of communication in contract management including written, verbal and non-verbal
  • Prepare for negotiating contracts and conduct contract related negotiations in a formal structured manner

Who should attend

Personnel who are seeking improvement of essential skills necessary for all contract professionals. The course is designed to provide concepts and techniques that will enable the contract professionals to work collaboratively and efficiently with the contractors. is assigned as a Registered Educational Provider (REP) with the Project Management Institute (PMI®). This course is worth 30 Professional Development Units (PDUs).

Course Outline

  • Overview/principles of contracts
    • Definition of a contract
    • Purpose of contracting
    • Knowing your contract
    • Scope of work
    • Terms and conditions
    • Stages of contracting
    • What makes a good contract professional
  • Project management skills
    • Work breakdown structure
    • Duration and resources estimation
    • Relationships between activities
    • Network diagrams
    • Critical path analysis
    • Developing a 'Gantt' chart
    • Milestone charts
    • Resource allocation
    • Project budgeting
    • Project status reporting
    • Managing deviations
  • Risk Management
    • Contracting management and risks
    • Identifying risks
    • Risks log
    • Evaluating risks
    • Risk response planning
  • Performance reporting
    • Measuring and reporting contractor’s performance
    • Key Performance Indicators (KPIs)
    • Benchmarking
    • Target Setting
  • Communication and writing skills
    • Communication model
    • Barriers to communication
    • Active listening
    • Verbal and non-verbal communication
    • Written communication
    • Drafting fundamentals
    • Managing conflicts
  • Negotiation skills
    • Concept of negotiation
    • Principled negotiation
      • Separating people from problem
      • Focusing on interests not positions
      • Inventing options for mutual gains
      • Using objective criteria
    • Negotiation's structured approach
    • Planning the negotiation
    • Zone of a Possible Agreement (ZOPA)
    • Best Alternative to a Negotiated Agreement (BATNA)
    • Conducting the negotiation