The principles of quality management systems of projects
September 03– September 07 \ 2023 : Kuwait
September 03 – September 07 \ 2023 : Dubai
October 01 - October 05\ 2023 : Dubai
November 12—November 16\2023: Muscat
Introduction
Quality management has evolved into a career sought by many around the world. Knowledge Management for Quality Management has evolved to cover leadership, communication, strategy, technical skills in quality, project management, and many other competencies. This course aims to develop these skills and provide participants with tools and methodologies. The tools and methodologies most commonly used by quality specialists will be highlighted. Also, some leadership qualities that all quality specialists will have to demonstrate will be highlighted. This course will also present the team development skills that the quality team must undergo. Using a combination of skills and different applications is the ultimate goal of this unique course.
Quality is one immensely significant attribute that dictates, commands, and inspires our choices every single day across different spheres of life. This fact remains true in the business world as well where different teams strive to meet the quality benchmark set by the stakeholders for a wide set of projects. The main principle of project quality management remains to ensure that the project meets or exceeds stakeholders' needs and expectations. In this course, we will cover the three main components of Quality Management- Quality planning, Quality assurance, and Quality control.
Objectives
By the end of the course, participants will be able to:
Þ Define and recognize quality project management theory and terminology
Þ Explain the role of quality management in organizations
Þ Identify the main challenges of quality project management and identify pathways through complex situations
Þ Identify the general characteristics of quality project management models
Þ Describe the roles and objectives of stakeholder groups involved in quality project management
Þ Identify how quality management is integrated into the define, measurement, analyze, improvement/design, and control/verify phases of a project
Þ Identify the impact of the enabling environment and quality culture on project teams
Þ Identify the general characteristics and key attributes of the Quality Project Management Framework
Þ Evaluate the leadership competencies needed to effectively implement a quality project
Þ Apply theory to the implementation of one or more quality project management models
Who Should Attend?
Þ Business Leaders who wish to understand the fundamentals of Project Quality Management
Þ Project Managers, Project Administrators, Projects Coordinators, and Project Team Members that will be benefit from early exposure to Project Quality Management methodology and principles
Þ Project Managers/Scrum Managers who wish to develop Project Quality Management skills and implement best practices of project management
Þ Project team members who wish to learn on how to manage small Projects within the Functional/Business area through the understanding of quality
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
Each module covers different aspects of using Game-Based Learning and Gamification in education. Coursework will incorporate your existing knowledge and experience and provide helpful learning environment with a good mix of theoretical and practical knowledge. On all outlines will apply Skills for Game-Based Learning and Gamification and practiced in hands-on, collaborative way within an international group setting.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 30% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:
Identify approaches to monitoring, challenging assumptions, and controlling a project
Þ Identify the impact of the enabling environment and quality culture on project teams
Þ Identify the function of Project Portfolios
Þ Identify five key reasons organizations do not choose quality project management
DAY 2:
Define and recognize quality project management theory and terminology
Þ Identify the general characteristics of quality project management models
Þ Demonstrate an awareness of the role of quality management in organizations
DAY 3 :
Identify how organizational culture and structure, stakeholder management, project management maturity levels, and enterprise environmental factors can influence a project
Þ Define the roles of stakeholders, sponsors, project managers, team leaders, and team members on projects
Þ Describe the importance of aligning project objectives with organizational missions
Þ Identify self-awareness regarding your existing strengths and weaknesses related to project management
DAY 4 :
Identify the role of leadership in Quality Project Management
Þ Describe the importance and contents of a project management plan
Þ Describe effective approaches to forming a project team
Þ Identify the value and contents of a project charter and scope statement
Þ Identify the role that personal and organizational values play in the development of projects
Þ Identify the tools used for quality assurance, control, and improvement
DAY 5 :
Practice identifying project process
Þ Define the role of Gantt charts and critical path in project management
Þ Define effective Team building at the program level
Þ Define effective communication strategies for the project team
Þ Describe the quality project tools used for collecting and understanding data
Þ Identify project executing and analyzing processes
Þ Identify strategies in managing program change
Þ Identify the role and function of risk management within projects
Þ Identify risk factors that might impact projects and how to prioritize, and analyze them
Þ Describe the project tools used for solving problems
Þ Demonstrate a clear understanding of how quality management is integrated into the define, measurement, analyze, improve/design, and control/verify phases of a project
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
3.750 USD $
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session