Process Development Methods
September 10 - September 14\ 2023 : Amman
October 01 - October 05\2023 : Dubai
November 12- November 16\2023: Kuwait
Introduction
This course is part of a series in Advanced process development methods and it focuses on a wide range of methods can use to help their organizations.
you will be able to distinguish among a wide range of process development methods , choose the most appropriate one for your situation and devise a practical plan on how to launch it in your organization. And for extra confidence, each method I discuss includes a section with tips .
IACT look forward to seeing you in the course.
Objectives
At this program's conclusion, participants should be able to:
Þ provide participants with a comprehensive understanding of various approaches, tools, and techniques used to improve and optimize business processes.
Þ Understanding Process Improvement Concepts
Þ Familiarity with Process Development Methods
Þ Knowledge of Tools and Techniques:
Þ Participants will be equipped with the knowledge, skills, and tools necessary to lead or contribute effectively to process development projects and drive sustainable improvements within their organizations.
WHO SHOULD ATTEND?
This course is designed for professionals seeking a greater understanding of Individuals who will lead or play a key execution role in process development methods in their public sector organization
Þ Public Sector and Team Leaders
Þ Supervisors responsible for the use and application of process development methods and appraisal techniques within the Public Sector
Þ Performance Management Officers
Þ Human Resource Directors
Þ Employee Relations Managers
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
Each module covers different aspects of using Game-Based Learning and Gamification in education. Coursework will incorporate your existing knowledge and experience and provide helpful learning environment with a good mix of theoretical and practical knowledge. On all outlines will apply Skills for Game-Based Learning and Gamification and practiced in hands-on, collaborative way within an international group setting.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 30% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:Introduce participants to the fundamental concepts and principles of process improvement,
Þ Importance of efficiency
Þ Effectiveness
Þ Quality
Þ Customer satisfaction.
Familiarity with Process Development Methods: Provide an overview of different process development methods
Þ Lean Six Sigma
Þ Business Process Reengineering
Þ Kaizen
Þ Agile Methodology
Þ Total Quality Management
Þ Value Stream Mapping
Þ Design of Experiments
Þ Theory of Constraints
Þ Business Process Management
Þ Statistical Process Control
DAY 2: Explore the various tools and techniques employed in process improvement,
Þ Process mapping
Þ Root cause analysis
Þ Data analysis
Þ Statistical analysis
Þ Flowcharting
Þ Value stream mapping
Þ Control charts,
Þ Problem-solving methodologies.
Practical Application:
Þ Enable participants to apply process development methods to real-world scenarios and case studies, allowing them to gain hands-on experience in identifying process improvement opportunities
Þ Analyzing data
Þ Implementing changes
Þ Measuring results
DAY 3: Process Analysis and Evaluation:
Develop participants' ability to analyze existing processes
Þ Identify bottlenecks, waste
Þ Inefficiencies
Þ Evaluate process performance using key performance indicators (KPIs) and metrics.
Continuous Improvement Mindset:
Þ Foster a culture of continuous improvement and change management
Þ Emphasizing the importance of ongoing monitoring Measurement, and adaptation of processes.
DAY 4 :
Collaboration and Teamwork:
Þ Promote effective teamwork and collaboration in process improvement initiatives
Þ Mphasizing the need for cross-functional involvement
Þ Communication, and shared responsibility.
Leadership and Change Management:
Þ Develop leadership skills necessary to drive process improvement initiatives
Þ Managing resistance to change
Þ Motivating teams
Þ Effectively communicating the vision and benefits of process development.
DAY 5
Ethical Considerations:
Þ Raise awareness of ethical considerations
Þ Impact of process improvements on employees, customers, and other stakeholders.
Þ Emphasize the importance of fairness, transparency, and responsible decision-making in process development.
Project Management:
Þ Introduce participants to project management principles and techniques relevant to process improvement initiatives
Þ Goal setting, planning, resource allocation, monitoring
Þ Project evaluation
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
3,750 USD$
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session