HRM Skills for Today’s Leaders and Professionals



In today’s challenging and competitive global market, employee engagement is paramount, as is retaining talent within the organization. Therefore anybody with a responsibility for managing staff requires an understanding of HR Management best practice in order get the best out of their team, avoiding pitfalls along the way. This programme provides the essential practical knowledge and tools to enable leaders to skillfully tackle HR Management issues themselves.

Participants will develop the following competencies:

  • Building good working relationships with others
  • Lead, listen, challenge, communicate, be fair, respond to suggestions and deal with problems
  • Help and support employees to take more responsibility
  • Build highly effective and productive teams




This programme aims to enable participants to achieve the following objectives:

  • Implement the critical areas of HR management
  • Build a good working relationship with their staff
  • Help and support their employees
  • Drive up individual and team performance
  • Motivate and inspire their team
  • Build effective and productive teams
  • Select the right person for the job
  • Specify training and development needs
  • Implement procedures that will retain talented people
  • Assess and appraise performance
  • Develop an action plan to improve performance


Training Methodology

There will be input from a highly experienced facilitator together with workshops and case studies to enhance learning. Discussions, case studies and group work will allow delegates to get fully involved and understand the practical implications of the learnings.

This interactive training course includes the following training methodologies as a percentage of the total tuition hours:

  • 30% Lectures, Concepts, Role Play
  • 30% Workshops & Work Presentations, Techniques
  • 20% Based on Case Studies & Practical Exercises
  • 20% Videos, Software & General Discussions
  • Pre and Post Test


Who Should Attend?

  • Team leaders, supervisors, junior, middle and senior management who need to gain a better understanding of the implications that People Management practices have on their day to day decisions
  • HR professionals considering empowering line management
  • All other professionals who have an interest in the subject



Day 1

– Introduction to Management’s HR Responsibilities


  • Traditional management responsibilities
  • Relationship between HR and the line and devolving responsibility down the line
  • The impact of HR outsourcing and working with an HR business partner
  • Enabling HR policies and practices
  • Directing and guiding the work of others
  • Dealing with conflicting priorities and role overload

Day 2

 - People Management


  • An overview of traditional HRM activities
  • Successful Change Management
  • Human Resource Planning – securing the people resources
  • Talent recognition and succession planning
  • The critical issue of employee engagement
  • Communications and employee voice

Day 3

- Recruiting, Retaining and Rewarding Employees


  • Job descriptions and person specifications
  • Pay and reward, compensation and benefits
  • Best Practice for recruitment and selection
  • Understanding competencies and behavioural interviewing
  • The new employee – induction planning and getting up to performance
  • Retaining talented staff

Day 4

- Performance Management


  • The essential stages of Performance Management
  • Setting objectives and evaluating performance
  • Effective Performance Appraisals – making them work for all
  • Building employee engagement, motivation and loyalty
  • The use of assessment and development centres
  • Managing absence effectively and managing discipline and grievance

Day 5

 - Training and Development

  • Training needs analysis- collection of data and identification of needs
  • Team Development – Coaching and Feedback
  • Training for current job needs and development for future challenges
  • Methods of adult learning – not just training courses
  • Identifying and developing a successor
  • Personal action planning


  • 08:30 – 10:15 First Session
  • 10:15 – 10:30 Coffee Break
  • 10:30 – 12:15 Second Session
  • 12:15 – 12:30 Coffee Break
  • 12:30 – 14:00 Third Session
  • 14:00 – 15:00 Lunch




 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: