ABOUT COURSE 

Turning the human resources practice in an organization into a systematic approach based on factual observations and numbers is how the HR profession will go to the next level. Providing line managers and the organization with HR solutions based on competencies will help HR professionals play a strategic partnership role in their organizations. Join us and learn about competencies, and how you can implement this wonderful concept in your HR department and in all of your HR practices. This course will teach you about competencies in an easy and rational approach that will make you feel confident about this important topic.

Objectives

By the end of the course, participants will be able to:

• Define competencies, describe their history and explain the important role they play in human resources and the organization
• Analyze the main components of a competency and the differences between each
• Design and produce a competency framework and model by extracting competencies from business plans
• Apply competencies in the recruitment and selection processes
• Use competencies to assess training needs, identify talent pools and produce succession plans
• Utilize competencies and behavioral indicators in performance appraisal systems

Target Audience

Managers, supervisors, administrators, specialists, team leaders, business partners and officers in the functions of human resources and training and development. The course is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees.

Target Competencies

Course Outline

• Human Resources Management (HRM)
  • Definitions and objectives of HRM
  • The main functions in HR
  • Examples of HR organization charts
  • Recruitment and selection cycle
  • Training and development cycle
  • Performance management cycle
  • Compensation and benefits cycle
• Competencies: history and definitions
  • History of competencies
  • Origins and definitions
  • Components of competencies
    • Differences between knowledge, skills and competencies
  • The iceberg model
  • Competence versus competency
• Competency frameworks and models
  • Types of competencies
  • Standard levels of competence
  • The use of behavioral indicators
    • Behavioral versus performance indicators
    • Level customization of behavioral indicators
  • Competency job profiles versus job descriptions
  • Competency job profiles and personal profiles
  • Competency gap analysis
• Competency analysis
  • Extracting competencies from strategic plans
  • Introduction to HR strategies
    • Vision and mission statements
  • Critical success factors
    • Key result areas
    • Core competencies
    • Core values

Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total
tuition hours:-
• 30% Lectures, Concepts, Role Play
• 30% Workshops & Work Presentations, Techniques
• 20% Based on Case Studies & Practical Exercises
• 20% Videos, Software & General Discussions

Certificates

A Certificate of Completion will be issued to those who attend & successfully complete the programme.

Schedule

  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch

 Fees

 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: