Place: London , Istanbul , Kuwait ,Amman
May 15 - May 19\ 2022 : Amaan
May 15 - May 19\ 2022 : London
Oct 10—Oct 14 \ 2022 : Istanbul
Oct 10—Oct 14 \ 2022 :Kuwait
May 15 - May 19\ 2022 : London
October 10 - October 14 \2022 : Istanbul
Introduction
You’ve most likely had a number of years experience in the role or have been on foundation level management courses and now you want to take your game to the next level.
This course will really focus in on your communication skills as a leader to get the best out of yourself as well as your team. Managers who have attended our Essential Management Skills Course Managers who have attended foundation level management courses in the past and want to take their skills to the next level
Objectives
By the end of this course, you should be able to:
Ü apply self-leadership to management practice
Ü analyze and identify your preferred interpersonal style in order to better manage yourself and others
Ü define your own leadership style and the impact you have on others
Ü define and describe the differences between coaching, mentoring and supervision
Ü apply and practice coaching as a management tool
Ü describe how to motivate yourself and others
Ü define and discuss leading successful change
Ü explain and employ forward planning for continued development.
Who should attend ?
Ü This program will benefit anyone who manages people and would like to inspire themselves and their teams to higher performance, in particular: Supervisors, team leaders, sales managers, HR professionals, project managers, change managers, experienced managers.
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
30% Lectures, Concepts, Role Play
30% Workshops & Work Presentations, Techniques
20% Based on Case Studies & Practical Exercises
20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:
LEADERSHIP
Ü Leadership motivation tools – find the passion to lead.
Ü Authentic leadership – being the leader that people want to follow.
Ü Ethical leadership – doing the right thing.
Ü Dunham and Pierce’s Leadership Process Model – Taking an Intelligent, Long-Term Approach to Leadership.
Ü Understanding power.
Ü Seven transformations of leadership.
Ü Level five leadership.
Ü STRATEGIC THINKING & PLANNING
What is strategy?
Ü Using core strategic tools to understand your business and its objectives.
Ü Building sustainable competitive advantage.
Ü Bringing together different aspects of strategic thinking.
Ü Strategic prioritization & implementation.
DAY 2:
COMMUNICATION SKILLS
Ü Understanding Communication.
Ü Communication that supports action.
Ü Difficult Communication Situations.
Ü Problem solving approaches.
Ü Improving business processes.
Ü Understanding Conflict.
Ü Resolving conflict rationally and effectively.
EMOTIONAL INTELLIGENCE
Ü Learning How to Be More Aware.
Ü What Is Emotional Intelligence?
How to Improve Your Emotional Intelligence
Ü Building Emotional Intelligence.
DAY 3:
PEOPLE MANAGEMENT AND EMPLOYEE MOTIVATION
Ü Techniques for motivation, reward & recognition
Ü Employee motivation for high performance
Ü Achieving results through understanding motivations and creating the right environment for motivating employees
COACHING FOR PERFORMANCE
Ü Coaching others to achieve their own personal objectives and organizational strategic goals.
Ü Coaching skills.
Ü Managing performance: evaluating strengths and areas for development.
DAY 4 :
OPERATIONAL EXCELLENCE
Ü Understanding Operational Excellence & the value of cross functional process mapping.
Ü What is process mapping and how to take the project under way?
Ü Learn the critical tools used in mapping.
Ü Learn to identify wastes and thus improve the process.
Ü Learn to draw “Current State Map”.
Ü Learn how to evaluate map for defects and long lead times.
Ü Practice on creating “Future State Map”.
Ü Practice setting up the objectives and also learn how to establish performance management (KPI’s).
DAY 5
CHANGE & ADAPTABILITY
Ü Understanding Change.
Ü Coping Up With Internal Change.
Ü Making the Change Stick.
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
5.250 USD $