Ø INTRODUCTION

The focus of the programme is on understanding how successful supply chains work and how to drive increasing value end to end. Participants engage in a range of activities to develop a whole of business view and understand how to align supply chain and organisational strategies.

Supply chain peers from a range of organisations share challenges, strengths and opportunities. They learn the value and practices of collaboration across supply chains to deliver increased value to customers and their organisations.

The modular format blends expert faculty, industry guest speakers, active project work, site visits, simulations, case studies and peer group learning.

Ø Objectives

At this program's conclusion, participants should be able to:

Participants attending the course will:

l Understand what logistics and supply chain management are fundamentally about

l Appreciate that time is cash

l See that movement to the customer is all that adds value

l Work with all of the supply chain players

Ø TRAINING METHODOLOGY

This training course will combine presentations with instructor-guided interactive discussions between participants relating to their individual workplace. Practical exercises, video material and case studies aiming at stimulating these discussions and providing maximum benefit to the participants will support the training.

This interactive training course includes the following training methodologies as a percentage of the total tuition hours:

l 30% Lectures, Concepts, Role Play

l 30% Workshops & Work Presentations, Techniques

l 20% Based on Case Studies & Practical Exercises

l 20% Videos, Software & General Discussions

l Pre and Post Test

Ø WHO SHOULD ATTEND?

l Supply, Buying, Purchase, Logistics, Materials and Supply Chain Professionals

l Those who need to develop their limited understanding about Logistics and Supply Chain Management

l Those who are looking for business gains and benefits from managing their supply chains more effectively

Outline

Day 1

Understanding Logistics and the Supply Chain

l ·Definitions of Logistics and Supply Chain Management

l · History and the development

l · The interrelations and connections of buying, making, moving, and selling activities

l ·Understanding the Supply Chain dynamics

l ·The benefits of applying a Supply Chain approach

l ·Supply Chain Operations Reference Models (SCOR)

l · The Theory of Constraints (TOC)

Day  2

Customers and Supplier Management

l Customer expectations

l CRM

l Supplier management

l Supplier selection

l Supplier expectations

l Relationships internally and externally

l Supply cost

l Price

Day 3

Performance, Risk and Warehouse Management

l ·Key Performance Indicators (KPI's)

l ·Warehouse Management:

l     Role in the Supply Chain

l     Flows

l     Equipment selection

l     Supply Chain risks:

l     Operational

l    Inventory

l    Exchange rates

l    Financial

l    Disruption

l    Security

Day 4

Procurement and Negotiation

l Procurement definition and goals

l Communication

l Negotiation:

Ø Procedure

Ø Techniques

Ø Errors

l Negotiation exercise

Day 5

Inventory Management

l ·Efficient inventory management

l ·Forecasting

l ·Setting the order quantity

l ·Safety stock

l ·Reducing excess and obsolete inventory

l ·Improving the organization's logistics and supply chain