ABOUT COURSE

In recent decades, career development has seen a shift in the way it is approached. Traditionally, it was up to an organization to ensure that its employees had the skills to meet the company’s long-term goals. Now, however, employees advocate that they are—and should be—responsible for their own career development.

This shift has changed the way that organizations handle career development. Career development is viewed today as a kind of partnership with employees. It is also a key component of a company’s attraction and retention strategy. Many candidates will not consider employment with an organization unless it offers career development as a basic component of its culture.

Objective

Many managers are concerned about how to best carry out appraisals and to link this to development plans and future training.

This one day performance appraisals training course will identify the benefits of appraisal, the key skills required and how to assess its effectiveness.

This appraisals course is designed for individuals who carry out staff appraisals, and are looking to build their confidence and effectiveness in this essential skill.

Having completed this appraisals training course delegates will be able to:

• Understand the purpose of the appraisal process and your role and responsibilities as appraiser.
• Plan, prepare and structure a review.
• Remain fair and consistent, avoiding bias.
• Achieve honest and open communications.
• Learn how to listen and give clear and specific feedback.
• Define areas for appraise development and set clear objectives.
• Tackle performance problems and sensitive issues effectively.
• Conduct appraisals in a confident and professional manner.

OUTLINE

The Importance of Staff Performance Appraisal:

• Defining aims, purpose, objectives in order to improve performance
• Developing an Effective Appraisal System
• Frequency of appraisal, supported by one-to-ones and informal review
• Action plans and development plans

Your Responsibilities:

• Approaching appraisals with confidence
• Getting balanced and honest feedback on performance
• Effective Planning for the Appraisal
• Gathering the information you need: drafting an appraisal plan

The Performance Appraisal Interview:

• Establishing open and honest communications
• Questioning and listening skills
• Planning and conducting a structured, balanced and participative discussion
• Review of current compared to previous performance

Managing the Performance

• Providing evidence
• Dealing with conflict
• Addressing issues of poor performance

Setting SMART objectives

• Adopting an Assertive and Confident Appraisal Technique
• Interpersonal skills within the appraisal interview
• Inspiring confidence in the appraisal
• Overcoming resistance and handling unco-operative individuals

Giving Feedback

• Completing the appraisal document
• Using positive and action promoting language
• The Follow-up Process
• Identifying areas of concern

Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total
tuition hours:-
• 30% Lectures, Concepts, Role Play
• 30% Workshops & Work Presentations, Techniques
• 20% Based on Case Studies & Practical Exercises
• 20% Videos, Software & General Discussions

Certificates

A Certificate of Completion will be issued to those who attend & successfully complete the programme.

Schedule

  08:30 – 10:15 First Session

 10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

 12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session

 14:00 – 15:00 Lunch

 Fees

 The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: