September 23– September 27\ 2024 : Singapore
October 07 - October 11 \ 2024 : Kuala Lumpur
Introduction
This IACT interactive course has been designed to provide delegates with a clear understanding of the dynamics occurring between people when they are working on a one-to-one or group basis.
This course will enhance the personal style of delegates by introducing participants to a range of coaching and mentoring models, learning styles and communication tools, improving performance and delivering benefit to the team and the organisation.
Coaching and mentoring are related and sometimes overlap. However, while both may be performed by the same leader, coaches and mentors serve different roles. It’s important for both the coach and the mentor, as well as the people they’re helping develop, to know the difference.
Coaching typically focuses on enhancing current job performance by helping someone resolve a here-and-now issue or blockage for themselves.
HR leaders often prioritize executive coaching because it helps senior leaders hone self-awareness, provides challenge and support, and drives organization-wide transformational change. But coaching skills can be employed at every level of the organization through critical coaching conversations, and all leader levels can develop these skills.
Objectives
At the end of this course the participants will be able to:
Þ Understand what coaching and mentoring are and how these differ
Þ How to Create a Culture of Coaching
Þ What Makes Mentoring Successful
Þ How Coaching and Mentoring Are Especially Key for First-Time Managers
Þ Develop and put into practice the key skills of coaching and mentoring
Þ Understand different learning styles to improve performance
Þ Recognise and address the ethical issues that may arise within a coaching or mentoring relationship
Þ Have more effective conversations with colleagues and team members
Þ Measuring performance for sustainability by creating a development plan
This innovative and practical course has been designed for Managers and Team Leaders who are looking to develop their coaching and mentoring skills to use at any level of business.
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
Each module covers different aspects of using Game-Based Learning and Gamification in education. Coursework will incorporate your existing knowledge and experience and provide helpful learning environment with a good mix of theoretical and practical knowledge. On all outlines will apply Skills for Game-Based Learning and Gamification and practiced in hands-on, collaborative way within an international group setting.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
Pre and Post Test
Outline
DAY 2
Developing practical and actionable skills
Þ Creating adevelopment
Þ Questioning techniques
Þ Listening - how to hear and be present with your coachee or mentoree
Þ Identifying and resolving conflict between individuals
Þ supportive, blame-free and challenging environment
Þ Understanding assertiveness and its role in personal and professional
DAY 3:
Identifying learning styles
Þ Understanding and working with different learning styles
Þ Honey and Mumford's four Learning Styles
Þ VAK learning styles
Þ KOLBs learning styles
Þ Giving and receiving feedback that enables others to learn and develop
DAY 4 :
Coaching and Mentoring Models
Þ Developing goals that energise and motivate
Þ How to use models appropriately in the right situation and context
Þ GROW Model
Þ ACHIEVE Model
Þ STEPPPA Model
Þ OSCAR Model
Þ CLEAR Model
Þ Role playing scenarios of coaching and mentoring and giving feedback for continuous growth
DAY 5 :
Personal and professional development
Þ Coaching and mentoring as performance management
Þ Measuring performance and identifying gaps for improvement
Þ Continuously developing your coaching and mentoring skills
Þ Developing a support system for psychological and stress release post coaching or mentoring interventions
Þ PDAP – Personal Development Action Plan
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
5.250 USD$
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session