THE COMPLETE COURSE ON MANAGEMENT Managing People for Peak Performance
May 29 - June 02\ 2023 : Kuala Lumpur
Introduction
This acclaimed The Complete Course on Management training course presents an in-depth appreciation of the principles of effective management and the practices that generate employee engagement, empowerment and team productivity. Through the process of self-study, education and personal reflection, this learning intervention will enable delegates to widen their understanding of what it is to manage whilst acquiring practical tools and strategies that offer immediate impact to the performance of their role and the performance of their team. Paramount to the learning outcomes, it provides progressive insights into becoming the “managerial leader”; a professional response to the ever-increasing demands now being placed on managers working in the “new post pandemic reality”
Competent management is the foundation of all successful organisations. In recognising that the fundamentals of practice are well established, the working environment is ever changing and it is essential that charged with leading examine their practice and seek new ideas to employ with their people. The interactive style of this training course will inform, expand and rejuvenate delegate’s thinking on management issues. Focused activities accompany all theoretical content.; content is underpinned by sound psychological principles, whilst psychometric assessment offers reflective analysis that informs self-knowledge, guidance on managing team relationships and tools that motivate and challenge performance issues. Participants will be engaged by the content and learn to be the ‘Communicating Manager’ who aligns their people; the “Solution Focused” manager who promotes collaborative practice, and the ‘People Developer’ who inspires their people to peak performance
This IACT training course will feature:
Ü An evaluation of personal management style and its impact on performance
Ü Techniques to effectively manage and resolve conflict in the team/organisation
Ü Creating a “can-do” problem solving ethos within a team climate of continuous improvement
Ü Pragmatic and psychometric tools to effectively build excellence in self and others
Ü How to recognise, appreciate, value and harness the power of diversity in the team
Objectives
By the end of this training seminar, you will be able to:
Þ Celebrate their strengths whilst targeting improvement in personal and team practice
Þ Employ a wide range of interpersonal skills to build relationships and promote engagement
Þ Utilise constructive feedback and coaching techniques that motivate future performance
Þ Evaluate team performance and diagnose strategies for continuous sustained improvement
Þ Select and apply innovative ideas for empowering collaborative practice
Who Should Attend?
This IACT training course will be of significant benefit to all professionals who are interested in further enhancing their management skills. It is highly useful for personnel in all functional areas of an organisation and in all types of organisations whether government, private, military or health care and will greatly benefit:
Þ Employees about to undertake a line management role
Þ Technical professionals tasked with supervision of others
Þ Current managers who seek to rejuvenate and energise their existing knowledge to inform their practice
Þ Managers with career aspirations to take a future leadership role
Þ HR/OD Practitioners who support / coach Managers to improve their practice
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 30% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 20% Videos, Software & General Discussions
Pre and Post Test
Outline
DAY 1:
Management in an Age of Uncertainty
Þ The Challenge of Management in the New Normal
Þ The management role: from macro to micro
Þ Adaptive Management for situational change.
Þ “Managerial Leadership”; embracing wider responsibilities
Þ Changing paradigms and perceptions of managerial performance
Þ Achieving results through others: empowering delegation
DAY 2:
Managing Workplace Conflict for Productive Outcomes
Þ Relationship Awareness Theory; exploring motivational values
Þ Organisational disagreement and conflict: positive outcomes
Þ Analysing my response to conflict: Thomas Kilmann
Þ Appreciating and managing individual differences
Þ Creative benefits of productive disagreement
Þ Reciprocity: managing without confrontation
DAY 3 :
Managing for Continuous Improvement
Þ The Age of “digital transformation” and Business Model Regeneration
Þ A focus on Kaizen: philosophy to practice
Þ Organisational development and diagnostic tools that raise performance
Þ Organisational culture, dynamic tension and change management issues
Þ Leading change initiatives” “solution focused change”
Þ The Paradox of the change process and the managers response
DAY 4 :
Managerial Leadership for High Performing Teams
Þ Managing virtual and High Performing Teams
Þ Dysfunctional teams: raising performance through trust
Þ How well does my team perform? Assessment, reflection and action
Þ Understanding the team’s contribution to the organisation’s profit
Þ Creating alignment and functional commitment: empowering the team
Þ Communication and coaching to motivate and restore focus
DAY 5 :
Decision Making and Problem Solving
Thinking slow and thinking fast
Þ Managing creativity and innovation
Þ Harnessing the collective wisdom of the team
Þ Breaking self-imposed mental blocks that limit expansive thinking
Þ Managing crisis: resilience, prioritisation, delegation and empowerment
Þ Review of key learning: Action planning for sustained improvement
Fees:
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is: 4.750 USD$
Schedule:
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session