Operation And Maintenance Contract Management

June19 - June 23\ 2023                         : Dubai                                                         

September 18 – September 22\ 2023 : Istanbul

October 16 – October 20 \ 2023          : London

November 13 – November 17 \ 2023    Istanbul

Introduction

This highly interactive IACT Operation And Maintenance Contract Management training seminar will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered in this  Operation And Maintenance Contract Management training seminar.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the  training course with the tools to make contracts and contract management highly effective.

This IACT training seminar will highlight:

Ü Sourcing Strategy within Asset Management

Ü Contract types inclusive Service Level Agreements (SLA’s) and Design & Construct (D&C)

Ü Selecting the Best Contractor – procurement aspects

Ü Risk Management & SHE

Ü Monitoring & Managing Performance with Key Performance Indicators (KPI’s)

Ü Negotiating the Contract

Ü Contractor Management in a Project Environment – Turnkey, PPP Contracts

Ü Managing the Behaviour of People to Get Sustainable Results

Ü Continuous Improvement Aspects

 

Objectives 

By the end of this training seminar, you will be able to:

Þ Explain the basic elements of effective contractor management and its position within asset management

Þ Evaluate bids and proposals and choose the right contractor

Þ Identify, evaluate and manage the risks involved (SHE, performance)

Þ Manage & monitor the contractor performance in an innovative way

Þ Develop and negotiate contracts

 

Who Should Attend?

Þ Project Directors, Construction Managers and Facility Managers

Þ Project Managers, Senior Managers and Quantity Surveyors

Þ Managers and Technical personnel working in Consultants, Contractors and Suppliers

Þ organizations

Þ Plant and Building Supervisors and Managers

Þ Policy makers responsible for development and implementing national sustainable development strategies, and Researchers and academics involved in the construction and building industries.

Þ Employees and representatives of contracts.

 

Course Methodology

The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.  

Each module covers different aspects of using Game-Based Learning and Gamification in education. Coursework will incorporate

your existing knowledge and experience and provide helpful learning environment with a good mix of theoretical and practical knowledge. On all outlines will apply Skills for Game-Based Learning and Gamification and practiced in hands-on, collaborative way within an international group setting

This interactive training course includes the following training methodologies as a percentage of the total tuition hours:

  • 30% Lectures, Concepts, Role Play
  • 30% Workshops & Work Presentations, Techniques
  • 20% Based on Case Studies & Practical Exercises
  • 20% Videos, Software & General Discussions

Pre and Post Test

 

Outline 

DAY 1:

Introduction, Survey, and Definitions for Best-Practice Service Contract

Þ  Introduction

Þ  Survey and Definitions

Þ What Is Operation and Maintenance?

Þ What Are the Various Types of Service Contracts?

Þ Who Are the Providers?

Þ  Obtaining a Best-Practice O&M Service Contract

DAY 2: 

Initiation and Planning of a Best-Practice

O & M Service Contract

Þ  Developing the Structure

Þ Developing Objectives

Þ Measurable Objectives

Þ Screening the Contractors

Þ Obtaining Bids and Selecting a Contractor

Þ  Obtain Management Support

Þ  What to Include in a Best-Practice Service Contract

 

DAY 3 :  

Problem Solving-Decision Making and Thinking Theory

Þ  What Should A Best-Practice Service Contract Cost?

Þ Documenting, Tracking, and Reporting Requirements

Þ The Facility O&M Service Plan

Þ Adding the “O” to an O&M Service Contract

Þ Calibration Requirements

Þ Certifications and Safety Requirements

Þ  Contract Cancellation, Protocols, and General Considerations

Þ Measuring the Quality of Your O&M Program

DAY 4 :

Implementation of a Best-Practice O & M Service Contract

Þ Selling O&M to Management

Þ Program Implementation

Þ Program Persistence

Þ O&M Contracting

Þ  O&M Contract Types

Þ Contract Incentives

DAY 5 :

Monitoring and Controlling of a Best-Practice O & M Service Contract

Þ O&M Needs for Verified and Persistent Savings

Þ Determination and Verification of O&M Savings

Þ Tips for Managing and Overseeing a Best-Practice Service Contract

Þ 1. Communication

Þ 2. Documentation and Review

Þ 3. Spot Checks

 

Fees:

The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:

 4.250 USD$

 

Schedule:

08:30 – 10:15 First Session

10:15 – 10:30 Coffee Break

10:30 – 12:15 Second Session

12:15 – 12:30 Coffee Break

12:30 – 14:00 Third Session